奢侈品店铺销售

job title: sales assistant
role/scope
guarantee sales in respect of the company’s image
key responsibilities:
？ customer assistance: listen to the client, introduce the product, being able to condition in the product choice
？ finalize sale cross selling, up selling
？ complaint managementpost-sale service
？ give informationsuggestions to take care of the product
？ sell, assistgain a loyal client
？ constant database
？ managecontrol cash register : sales receipt printout, tax free, gift vouchers, bank deposit
？ corporate layoutvisual merchandising rules to be applied, keeping the high standard of the boutique image
？ sharerespect administrativecorporate guidelines
？ stock management: re stock goods on display
？ personal care in respect of corporate guidelines
ss &； experience
？ fluent in englishin the language of the Ｃountry of reference
？ elegant good looking, well cared figure, no distinguishing mark tattoo,..., well-balanced body language
？ sales experience of luxury brands sales technique, knowledge for the sector in terms of customersneeds
？ excellent relation ss empathy, communication, good speech s, be positive
？ good ss of working in respect of targets kpi’s, in quantityquality
？ product knowledge materials, wearability, functionality； respect of company’s guidelines in display, presentation to the client, management
？ service oriented taking care of others’ need, motivation is to satisfy client’s need, patience
？ it knowledge
？ inventory management